Quicken not entering BofA Bill payments

When I updated BofA through Quicken it would also download my BofA Bill pay scheduled payments. Since the last update it's not entering any of my scheduled payments.

Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    edited September 20
    Jenni said:
    When I updated BofA through Quicken it would also download my BofA Bill pay scheduled payments. Since the last update it's not entering any of my scheduled payments.
    Hello @Jenni

    I am sorry to hear about this problem with missing scheduled payments. Thank you for looking to the Quicken Community for assistance. 

    First, have you already been prompted to switch the connection method of your accounts, as described in the Support Article linked here? If so, have you already done so? Note that you can check your connection method by Tools > Account List and then clicking on the Edit button in the row associated with the affected accounts. Next, go to the Online Services tab in the new window that appears afterward. The information we are looking for should be found under the Online Setup callout box.

    I look forward to hearing back from you about this. 

    Thank you,

    Quicken Jared