Subscription renewal

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TR@Ranchers
TR@Ranchers Member ✭
edited October 2022 in Download, Add/Update Accounts (Mac)
Received notice Quicken would auto renew soon and wanted to make sure card on file was current. Logged into my account and and went to my profile, clicked on My Account and get a blank page. Need help with retrieving my information on my account.

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @TR@Ranchers,

    Thank you for reaching out to the Community with your question.

    It would be better suited for you to contact Quicken Support directly by phone for assistance. Our phone support team will have the necessary tools available in order to best assist you that this channel, unfortunately, does not.

    Thank you!

    Please click here to review Quicken Support's hours of operation.

    -Quicken Anja
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  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Is it possible that you have more than one account (Quicken ID) at quicken.com?
    Are you a Canadian Quicken user?
    The ID used at the Quicken Community is supposed to be the same as your Quicken ID ... but not always ...
This discussion has been closed.

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