R44 - No real time quotes as described in release notes?

SomebodyInGNV

Release notes for 44.20 state "For investment customers, Real-time quotes are now available." But that option isn't shown in my copy of Quicken Deluxe.

Please define "investment customers". Who gets real-time quotes?

Quicken Anja

Hello All,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation. While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience in the meantime! Thank you.

Quicken Janean

Hi all, I am very sorry for the confusion caused. We have confirmed that the real-time quotes in Windows is only available for Premier users and above. We are currently working on updating the release notes. Again, I am very sorry and thank you for pointing this out. 

-Quicken Janean

pgtobey

Just downloaded and installed 44.20. Same problem. No online quotes option shown.

carterrc

Same here.

clifff

Downloaded R44.20.

Real time quotes not showing under preferences>investments, no check box?

Pending transactions not downloading?

Bob Housey

I have same issue.

jvoorhes

Hi--I'm looking forward to using realtime investment quotes. I just updated to WIndows R44.20//27.1.44.20. I'm in preferences/investments and don't have the option to use real time quotes (The preferences haven't updated.)

GeorgeB

Same problem - Running 44.20 but no real-time quotes options...!!!

Tom Young

I've seen this reported by a different user who was using the Deluxe version.  I wonder if this might be restricted to Premier and above.  What version are you using?

jvoorhes

Deluxe

Tom Young

Is anybody here running Premier or higher version?  I'm guessing that it might not be showing up in Deluxe?

jetboy

Real time quotes is checked, but it doesn't work

jvoorhes

Interesting--I didn't see anything in the release notes saying it was only for Premier users. I'll doublecheck.

Tom Young

That might be the issue here.  There's another post along these lines here

https://community.quicken.com/discussion/7920717/no-real-time-quotes-as-described-in-release-notes#latest

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TJNav

The option to select real-time quotes in Edit>Preferences>Investments is not showing up after the update. And suggestions?

jvoorhes

same here--Deluxe user

jvoorhes

thank you for your help Tom!

mc429e

update did not add real time quote box SO cannot activate

Quicken Anja

Hello All,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation. While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience in the meantime! Thank you.

Richard Smith

I have Premier and Release 44.20 did add a "Real-time quotes" check box at the bottom of Edit > Preferences > Investments > Other preferences. I haven't tried using it, so don't know if it works or not.

SomebodyInGNV

> @Tom Young said:
> That might be the issue here.  There's another post along these lines herehttps://community.quicken.com/discussion/7920717/no-real-time-quotes-as-described-in-release-notes#latest

Unless these topics were merged, you're pointing back to the same topic

SomebodyInGNV

> @jvoorhes said:
> Interesting--I didn't see anything in the release notes saying it was only for Premier users. I'll doublecheck.

It did say "Investments" users. I think perhaps whoever wrote the release notes did not use terminology consistent with product naming. It makes sense to me that it would be a Premier feature, but it does not say that.

neil154

I just upgraded my Quicken Deluxe to R44.20 build 27.1.44.20 and the notes said I can now get real ytime quotes rather than 15 minute delayed quotes but I do not see the setting to get the real time quotes.  Please advise how to change

SomebodyInGNV

> @mazur777 said:
> Running Deluxe….don’t even have a box to check.
>
> Also, how do you allow pending transactions to download from bank or credit cards? Need some further info

Pending transactions were being added automatically in the past, but seemed to have stopped. Now we have the option to display them, or not, but they're no longer downloading? At least, that's my impression.

Alcors3

another Deluxe user at 44.20 with the same issue -- no option checkbox for Real Time Quotes appears under Investment Preferences.

spectaclepond

Another Deluxe user at 44:20 with same issue -- no option checkbox for Real Time Quotes appears under investment Preferences.

EELIAS429

Used the real time quotes. It added prices to some of my 401k accounts that did not make sense, and afterwards crashed the computer.

SomebodyInGNV

Yes, my copy seems to be crashing, inexplicably.

TByrd

Same here - Deluxe user

Chris_QPW

The release notes really should state if this is a Premier of greater feature if that is what they intended.

Quicken Janean

Hi all, I am very sorry for the confusion caused. We have confirmed that the real-time quotes in Windows is only available for Premier users and above. We are currently working on updating the release notes. Again, I am very sorry and thank you for pointing this out. 

-Quicken Janean