One Step Update Reauthorize Message

System

This discussion was created from comments split from: Discover Credit Card.

Phildh09

I've been having similar problems for the past few days. When I click on "One Step U[date" I get a msg saying "Your financial institution connection needs an update." It wants me to reauthorize and says I must do so by 9/26. (The message started appearing on 9/25 or 26.) Trying to reauthorize gets me back to the same message.

Quicken Anja

Hello @Phildh09,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

Could you please provide the name of the financial institution you are experiencing this with as well as a screenshot of the reauthorization prompt you describe receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

Bmilburn

I'm experiencing the same problem with Bank of America. I get a message I need to re-authorize downloads and quicken locks up when it tries to contact the financial institution for the necessary form from the bank.