BOA connection error

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uncle.suz
uncle.suz Member ✭
edited November 2022 in Using the Mobile App
Unable to connect to BOA "error_source=client&error_code=invalid_input&error_description"
Any help with troubleshooting this?
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Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @uncle.suz,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue when attempting to connect to your BoA account(s). 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  


    I look forward to your response!

    -Quicken Jasmine

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  • uncle.suz
    uncle.suz Member ✭
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    I actually spoke to customer service and he was able to walk me thru what I needed to do. He was great!
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