Hard stop after first time internet connection required

For the past few days, I get an error popup when I try to do anything that requires internet connectivity. Quicken is "frozen" from that point. Message is "Please check internet connection and try again", but it's frozen beyond this point and I can't even terminate the app. My internet is working fine for everything else. Any suggestions?


  • Quicken Jasmine
    Hello @sierraromeopapa,

    Thank you for contacting the Quicken Community, though I do apologize that you are receiving this error. 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  

    I look forward to your response. 

    -Quicken Jasmine

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  • leishirsute
    leishirsute Member ✭✭✭✭
    This is happening for me as well. I thought quicken was supposed to be able to work without an internet connection. 

    Deluxe R55.26., Windows 10 Pro

  • Lisa Ford
    Lisa Ford Member ✭✭
    I'm also having this issue. It happens when I'm just trying to log in. It won't let me go any further! I'm so sick of all these issues with Quicken. I haven't been able to sync either for months!
This discussion has been closed.