invalid credentials on mac

rabz01
rabz01 Quicken Mac Subscription Member
edited November 2022 in Signing In, Passwords, and Activation (Mac)
i have been using quicken successfully then just yesterday i started getting the invalid credentials message. after reading many of your older chats with similar complaints, and after changing my password one last time, i left it for more than 2 hours before attempting to log in but the message persists. i use Quicken version 6.10.2 on a IOS Ventura 13 and i am subscribed to your starter annual package

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @rabz01,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue. 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  


    I look forward to your response!

    -Quicken Jasmine

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