Got update that issue was resolved. NOT!

brugman
brugman Member ✭✭
edited January 2023 in Errors and Troubleshooting (Windows)
RE:
RESOLVED 12/3/22 Capital One - CC-930/CC-901/CC-800
Issue still not fixed

Answers

  • brugman
    brugman Member ✭✭
    Been waiting patiently for this issue to be fixed.
    Got e-mail today




    Quicken Jasmine
    Quicken Jasmine Moderator mod
    12:48PM edited 12:51PM
    RESOLVED 12/3/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Jasmine



    Still not resolved see screenshot
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    That's not a Q graphic.  Where did it come from?  Also, your graphic doesn't reflect the error code that you cite.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @brugman,

    Thanks for reaching out to the Quicken Community. 

    Our internal systems show this issue as resolved, however, if you are still experiencing this issue then we recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real time and escalate the situation if needed. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance. 

    -Quicken Jasmine

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