Loaded new software from disk but does not open

hapaphoto
Member ✭
When I try to open it goes to a blank screen and just says Need help? contact quicken support.... why? I can't even get to the Quicken home page.
0
Answers
-
Hello @hapaphoto,
Thanks for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.
The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I hope this helps!
-Quicken Jasmine0 -
If you trying to use pre-subscription Quicken (2017 and earlier), it's no longer supported. See: Migrating Quicken 2017 from old to new computer - Quicken Data Access Guarantee - Page 4 — QuickenQuicken Subscription HBRP - Windows 101
-
What does the disk say about the name of your Q product and any info about product year?
Q user since DOS version 5
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP0
This discussion has been closed.