Unable to Contact Quicken Server

alaneisen
Member ✭✭
I've had a problem for some months that "We are unable to contact the Quicken server" for some months. When I search for a resolution I see posts, like this one, that don't seem to find a resolution. I did a manual update to R45.21 (thrilled to see drag and drop attachments) and the problem still exists.
I'm not using a VPN. I do use Norton Firewall which allows Quicken.
Did anyone resolve this?
I'm not using a VPN. I do use Norton Firewall which allows Quicken.
Did anyone resolve this?
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Comments
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Hello @alaneisen,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.- Navigate to Edit
- Preferences...
- Quicken ID & Cloud accounts
- Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password
I hope this helps!-Quicken Anja0 -
I had the same issue about 45 minutes ago with all financil institutions I access. Waited about 30 minutes and restored to an earlier date. Ran OSU and seems to be working again.Windows 11 (2 separate computers)..... Quicken Premier 20+ year user1
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I just did that and went to Help->Check for Updates with the same result.0
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If you are using Norton, just like I do, your Firewall settings should have these three entries:If you have them as shown, with the correct path, a call to Norton Support might be in order.0
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Thanks. That's all configured as noted.0