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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Quicken (Windows subscription) keeps prompting me for my Quicken ID over and over again
aebingham2
Started Quicken this morning (1/3/2023), and it prompted me for my Quicken ID and password (which happens periodically), the program 'acts' like it accepted my entries as in I see my data file briefly, then it prompts me again for the Quicken ID and PW ... enter again and happens over and over (stuck in a loop).
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Accepted answers
Quicken Anja
Hello
@aebingham2
,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in. However, I do recommend that you first
save a backup
file prior to performing these steps.
Navigate to
Edit
Preferences...
Quicken ID & Cloud accounts
Click
Sign in as a different user
(or it might say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password (
this screen is not a pop-up box
)
Keep in mind that the sign-in pop-up dialog may continuously keep popping back up throughout this process, in which case you will need to continue closing it each time it pops up until you reach the full sign-in screen.
I hope this helps!
All comments
Quicken Anja
Hello
@aebingham2
,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in. However, I do recommend that you first
save a backup
file prior to performing these steps.
Navigate to
Edit
Preferences...
Quicken ID & Cloud accounts
Click
Sign in as a different user
(or it might say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password (
this screen is not a pop-up box
)
Keep in mind that the sign-in pop-up dialog may continuously keep popping back up throughout this process, in which case you will need to continue closing it each time it pops up until you reach the full sign-in screen.
I hope this helps!
aebingham2
Anja,
I kinda-sorta followed your suggestion --- there was no way to sign-out of my data file, as I never could get in as the sign-in to the Quicken ID loop would allow me to sign-out. So instead I chose to NOT open my data file on opening Quicken --- then chose File-Open and after that I was once again prompted for my Quicken ID & PW ... then it accepted it w/o looping (so either this process helped or the system hang-up 'magically' went away.
Either way-Thanks-Allen
Quicken Anja
Thanks for the update! Glad to hear the issue appears to be resolved as of now.
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