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Quicken Classic for Windows
Signing in, Passwords, and Activation (Windows)
I just changed my user ID/email address; how to access Quicken
Murali Narayanan
I am using Quicken Premier with the latest update.
I changed my user ID - i.e I changed my email address registered with Quicken.
Now I am unable to use Quicken as it shows me the login screen with my old user ID/email address hard coded (grey letters).
What is the easiest/fastest way to change to the new user ID? I was thinking of uninstalling and reinstalling Quicken. Any help will be appreciated. Thanks in advance.
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Accepted answers
Quicken Anja
Hello
@Murali Narayanan
,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in using your new Quicken ID. However, I do recommend that you first
save a backup
file prior to performing these steps.
Navigate to
Edit
Preferences...
Quicken ID & Cloud accounts
Click
Sign in as a different user
(or it might say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password
I hope this helps!
Quicken Anja
Thank you for the additional details.
I'm familiar with the pop-up login you are referring to. It is a nuisance to get through but unfortunately, the only way is to continuously keep closing it every time it pops back up until you get through the previous steps I provided.
Once you receive a full sign-in screen (not a pop-up screen), the pop-up prompt should stop and allow you to sign in with your new Quicken ID.
All comments
Quicken Anja
Hello
@Murali Narayanan
,
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in using your new Quicken ID. However, I do recommend that you first
save a backup
file prior to performing these steps.
Navigate to
Edit
Preferences...
Quicken ID & Cloud accounts
Click
Sign in as a different user
(or it might say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password
I hope this helps!
Murali Narayanan
Thanks Anja. The issue was that I couldn't navigate to Edit -> Preferences as the login window was constantly appearing. I had to close the login window about 25 times to get to Edit, another 25 to get to Preferences and another 25 to select Quicken ID etc. Took me 5 minutes to select Sign in as a different user. There is no way to kill the login window once and for all.
Quicken Anja
Thank you for the additional details.
I'm familiar with the pop-up login you are referring to. It is a nuisance to get through but unfortunately, the only way is to continuously keep closing it every time it pops back up until you get through the previous steps I provided.
Once you receive a full sign-in screen (not a pop-up screen), the pop-up prompt should stop and allow you to sign in with your new Quicken ID.
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