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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
RBC
DOgo
RBC does not seem to connect and update - anyone else have the same problem last few days?
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Accepted answers
Quicken Anja
Hello All,
Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.
We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to
Help > Report a problem
and submit a problem report with log files attached in order to contribute to the investigation. While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.
We apologize for any inconvenience in the meantime! Thank you.
All comments
tabasco
I have similar accounts, same RBC issue with Q for Windows, able to log in online. This has happened before, likely an RBC issue. I've not contacted RBC yet. Have you?
AllanB
yes (for two days)
DOgo
can someone from Quicken support address this please
AllanB
tried to call RBC long wait 800 933 9946
Quicken Anja
Hello All,
Thank you for taking the time to visit the Community and reporting this issue, though we apologize that you are experiencing this.
Aside from being unable to update, can you please elaborate and provide additional details on what exactly happens when you attempt to update? Do you receive any specific error code(s) and/or message(s) that you can provide us with here, please?
Thank you!
asecor01
OL-293-A
AllanB
RBC says that they are working to correct . No time est.
Paul_
@Quicken Anja
see my post on 1/9/23 for details from a Mac user.
tnolan1234
Same issue for me (Windows) - OL-293-A. Has been an issue for several days now.
Quicken Anja
Hello All,
Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.
We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to
Help > Report a problem
and submit a problem report with log files attached in order to contribute to the investigation. While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.
We apologize for any inconvenience in the meantime! Thank you.
tnolan1234
Issue resolved for me as of 1/11/2023
Mustard
Still an issue for me
@Quicken Anja
https://community.quicken.com/discussion/7928894/re-rbc-mfa-errors-why-are-all-the-threads-in-this-forum-closed#latest
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