Citi Cards Keeps getting disconnected (Q Mac)

tcburke3
tcburke3 Member ✭✭
and before you even ask, YES i've authorized this account multiple times at Citi. this is the 3rd time in 3 months it's been disconnected and can't be resolved.

Comments

  • tcburke3
    tcburke3 Member ✭✭
    HELLOOOO!!! is anyone going to answer this?
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @tcburke3

    Thank you for reaching out to the Quicken Community, though I do apologize for the delay in response. 

    Before I can further assist you, I require some more information. What is your connection method with CitiBank? You can see the connection method by navigating to Settings > Downloads > Connection Type. When you say disconnected, are you referring to online services being deactivated on their own for these accounts? Do you receive any error codes or messages? What exactly occurs? 

    I look forward to your response. 
    -Quicken Jasmine
  • tcburke3
    tcburke3 Member ✭✭
    Jasmine - i am going to commincate with you on the other thread i addressed this problem on