Quicken won't sync Capital One account

evancuster Unconfirmed, Member ✭✭
I can't get QW for Mac to synch ny Capital One account. I enter the correct password but keep getting error message of not being able to sign into account


  • Quicken Jasmine
    Hello @evancuster

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue. 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  

    I look forward to your response. 

    -Quicken Jasmine

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  • evancuster
    evancuster Unconfirmed, Member ✭✭
    Server communication error
    Quicken encountered an error while communicating with our servers
    Institution Login Sync Error
    We had a problem syncing this institution login:
    Capital One Card Services
    Please try again. If the error persists, contact Quicken Support.
    Error code: BID = 7492
    Report errors
    Try Again
    This the error code I get -- BID = 7492. Quicken won't synch my Capital One credit card. Had been working, but after an up-dat some last year it won't now.
  • evancuster
    evancuster Unconfirmed, Member ✭✭
    Same for me. Stopped working after last update.
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