Possible scam

wiehnf
wiehnf Quicken Windows Subscription Member
edited February 2023 in Questions about using the Community?
I dial an advertise number [Removed - Phone Number] and i allow them to getinto my account and than i got concerned and hung up how do i know all my accounts are secured
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  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @wiehnf,

    Thank you for reaching out to the Community. 

    The phone number you provided above (which I have also removed for security reasons) is not a valid official Quicken support phone number. We ask that you please forward this information to our fraud team via email at spoof@quicken.com.

    Going forward, please refer to this support article to find valid and official ways to contact Quicken support.

    Thank you!

    -Quicken Anja
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  • Mark1104
    Mark1104 Member ✭✭✭✭
    edited January 2023
    @wiehnf

    CHANGE THE PASSWORD ON ALL YOUR ACCOUNTS that were accessible by Quicken.

    not only the quicken account ID, but any accounts you had saved in the vault.  that is the most conservative approach.  That maybe overkill, but it is conservative. (and that means going to each financial institution website and changing the password there).  Start with your Banks.
  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭
    You can't really know if the group you contacted is legitimate or thieves.
    Take Mark1104's advice and change ALL of your financial passwords.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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