Is there a fix for Verizon's locked account error?

Question

From previous post, I've tried everything. seems the other person was able to fix the problem by having Verizon delete their account and re set it back up. That did not work for me.

UKR · Answer

If you
haven't done so already, I'd say it's time to call Quicken Support on the phone
during posted hours of operation and request help. 
Let them do a screen share session with you to review the situation on
your computer, to determine the nature of the problem and to figure out how to
fix it.

Quicken Support:

* To contact Quicken Support,
     please use this link only:
https://www.quicken.com/support#contact-support  and select Chat or Phone support. 
* Support is only available
     during posted hours of operation
* The phone number can be found
     at the support website.
* To start Chat or see the
     support phone number, your browser must allow popup windows from https://www.quicken.com

          See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
* If you are eligible for
     Premium Support (purchased separately or included as part of your
     subscription to Quicken Premier or HB&R) call the number that can be
     found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) when you log in
     with your Quicken ID. Place the call using the phone whose number is
     recorded in your account profile.
* Other links or phone numbers
     found elsewhere on the Internet, even in some posts or emails received
     from other Community members, may not be from Quicken or may not be
     up-to-date. Use those at your own risk.
* Unlike other so-called
     "Quicken support providers", the real Quicken Support is free
     for all currently supported versions.

Honey Home · Answer

Thank you, but I don't have 2FA set up on the biller web site.

UKR · Answer

There are a number of older discussions in the Community. Reading some of them, the problem might stem from the use of 2FA security making it impossible for the Quicken servers to access the biller's website on your behalf.If the biller allows it, I would turn off 2FA at the biller's website and see if that solves the issue.If it doesn't, totally bypass Online Bill Pay and do the following:
 I recommend you logon directly to the biller's
website and authorize them to direct debit (aka PAC Draft, Autopay, APS, etc.)
the next and all future payments from your checking account or a credit card.
The biller's computer system will do all the work for you to make an electronic
debit on the due date and you don't have to worry about being late. 
In Quicken unlink
the bill and just record a scheduled reminder which does not execute as an
online payment into your account register on or before the Due Date and before
you download transactions from the bank or credit card containing the payment
transaction. That will allow Quicken to match your register transaction to the
downloaded data and not cause any further issues.