Vanguard Connectivity Problem

Cooper20 Member ✭✭
Happening for a month. Deleted VG account and reloaded. Uploaded data. Tried one step update and received same connectivity message.


  • Cooper20
    Cooper20 Member ✭✭
    This is for a windows pc
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited February 18
    Hello @Cooper20

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this error. 

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.  

    I look forward to your response. 

    -Quicken Jasmine
  • Cooper20
    Cooper20 Member ✭✭
  • Hello @Cooper20,

    Thank you for providing that screenshot. 

    An OL-332 (or OL-330) occurs when an incorrect customer ID or password is entered in Quicken. You may follow this link to access a Support Article that discusses this error in more detail and provides some troubleshooting steps that you may take. It is recommended to save a backup before proceeding with troubleshooting steps (just in case). 

    I hope this helps!
    -Quicken Jasmine
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