Quicken not showing correct online balance for Bank of America
Best Answer
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Hello @ldylwyrva,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
When reviewing this incorrect online balance and comparing it to your online account on the bank's website, does the total online balance appear to include pending transactions by chance?
Thank you!
-Quicken Anja
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Answers
-
Hello @ldylwyrva,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
When reviewing this incorrect online balance and comparing it to your online account on the bank's website, does the total online balance appear to include pending transactions by chance?
Thank you!
-Quicken Anja
Make sure to sign up for the email digest to see a round up of your top posts.0 -
The online balance included one pending transaction, but even after taking that into account, the numbers did not match. However, today, that pending transaction has completed, and now the numbers match.0
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I've recently started having the same problem; it started about the same time reported above.
In my case the issue's very clear: It's what Quicken Anja stated: the Quicken total online balance now includes pending transactions. Always and every time. It didn't before and shouldn't now.0