quicken mac stopped downloading chase account a couple of days ago, what to do

muskie19
muskie19 Quicken Mac Subscription Member ✭✭
edited April 2023 in Errors and Troubleshooting (Mac)

quicken stopped downloading chase account 2 days ago. What needs to be done to get it working again

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @muskie19,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    We will need some additional information in order to better assist you further.

    Are you receiving any specific error code(s) and/or message when attempting to connect with Chase that you could provide us with here, please? It may also be helpful if you could provide us with screenshots of the issue you are seeing. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • muskie19
    muskie19 Quicken Mac Subscription Member ✭✭

    hi, by later yesterday, the chase account downloaded, so its all good

  • Quicken Anja
    Quicken Anja Moderator mod

    Thanks for the update! Glad to hear the issue has been resolved. 🙂

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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