CC-800 error on Citibank download

1923cc
1923cc Quicken Windows Subscription Member
edited April 2023 in Download, Add/Update Accounts (Windows)

Am I the only one encountering this error? I have followed Tools helps in Quicken. I'm running Home in Windows 11

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @1923cc,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with CitiBank? You can see the connection method by navigating to Tools > Account List. How long have you been experiencing this issue? If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. 

    I look forward to your response.

    -Quicken Jasmine

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