Only Downloading 3 of 4 Accounts at USAA

GMT
GMT Quicken Mac Subscription Member ✭✭
edited April 2023 in Download, Add/Update Accounts (Mac)
Recently, Quicken has been only downloading three of the four accounts I have at USAA. Previously there had been no issue, and nothing about the accounts has changed that I am aware of (2 credit cards, one saving, one checking). I have tried updating the connections, and the same three reconnect, with the fourth never showing up (the savings account). No other issues with any of my accounts, including other institutions where I have more than one account at the institution. MacOS 13.2.1, Mac Studio M1 with 32 GB of RAM, Quicken Version 6.12.3 (Build 612.47885.100)

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @GMT,

    Thank you for reaching out to the Quicken Community.

    We do currently have an Active Alert regarding USAA savings accounts not being discovered after migration to EWC+. You can follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur.

    I apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

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