CC-505 Barclays Bank Delaware

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trek2300
trek2300 Member ✭✭
Fast on the heels of the yet unresolved 301-A error involving SEI, I am now getting the above error. I could understand back in the day when we paid a one-time fee to use Quicken but now with an annual subscription, I am wondering exactly what I am getting for my money. Time to go old school with quill pens and green visors?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @trek2300,

    Thank you for reaching out to the Community to tell us about this issue, though I apologize that you are experiencing this.

    The CC-505 error code is usually caused by a temporary outage on the financial institution's servers. In which case, we recommend that you try updating again after a few hours have passed or the next business day. 

    For more information, if you haven't already, please refer to this support article regarding error CC-505.

    As stated in the article, if the error persists after the 3rd business day, then you will need to contact Quicken Support directly for further assistance. At that point, our support agents will need to collect and review your log files to investigate the internal error and may likely be required to file an escalation if they see fit.

    Please click here to review Quicken Support's hours of operation.

    -Quicken Anja
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