Truist - OL-293-A error

Keith S
Keith S Quicken Windows Subscription Member
edited June 2023 in Errors and Troubleshooting (Windows)

problem error cururently preventing download from Truist Bank to Quicken. Truist Tech says the bank has no problems, its Quicken?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Keith S,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. 

    I look forward to your response.

    -Quicken Jasmine

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  • John QW
    John QW Quicken Windows Subscription Member ✭✭

    I also got an OLE-293-A from Truist this AM when doing a download and payment sync. The update process ran for a long time before the error. OFX log looked like a good d/l report. I tried a second time, Quicken did atuo-error recovery and then a sucessful download/process worked.

  • Hayden
    Hayden Member ✭✭
    After about a week of no OL-220-A errors, this morning I received an OL-293-A error. As with John QW above, the update ran for almost a minute before the error. Upon a second try, Quicken did auto-error recovery (again after running for a long time) and said that it had successfully downloaded (probably did, but don't know for sure). I updated to Version 49.29 Build 27.1.49.29 yesterday or the day before.
  • shaynet
    shaynet Quicken Windows 2017 Member ✭✭
    I started getting the OL 293 A today.
This discussion has been closed.

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