Anyone having problems updating TRUIST?

I get an OL-239-A error message.

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Stan Kardonsky,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. 

    I look forward to your response.

    -Quicken Jasmine

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  • Stan Kardonsky
    Stan Kardonsky Member ✭✭
    Jasmine, Thanks .. the problem has resolved.
  • Stan Kardonsky
    Stan Kardonsky Member ✭✭
    Once again TRUIST is down, Error Message OL-220-A
  • John Adams4
    John Adams4 Member ✭✭
    edited April 2023
    Not able to download Truist transactions both yesterday and today, April 24-25. Error message "Error has Occured.". Frustrating!
  • Stan Kardonsky
    Stan Kardonsky Member ✭✭
    Interesting: I got the error recovery to work but when I went to send the payment instruction to TRUIST, it failed.

    Apparently, QUICKEN sends the payment instruction to its servers but when the bank rejects with an OL-220-A, the instruction - with the original payment date - remains on the server. Come back a day or two later and successfully complete the error recovery then follow with a regular update, the payment instruction is rejected because the attempt takes place too late for the dated instruction already on the server,

    I deleted the original payment request and then recreated it with the corrected date.

    The transaction went through.
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