Anyone having problems updating TRUIST?

Stan Kardonsky

I get an OL-239-A error message.

Quicken Jasmine

Hello @Stan Kardonsky,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. 

I look forward to your response.

Stan Kardonsky

Jasmine, Thanks .. the problem has resolved.

Stan Kardonsky

Once again TRUIST is down, Error Message OL-220-A

John Adams4

Not able to download Truist transactions both yesterday and today, April 24-25. Error message "Error has Occured.". Frustrating!

Stan Kardonsky

Interesting: I got the error recovery to work but when I went to send the payment instruction to TRUIST, it failed.

Apparently, QUICKEN sends the payment instruction to its servers but when the bank rejects with an OL-220-A, the instruction - with the original payment date - remains on the server. Come back a day or two later and successfully complete the error recovery then follow with a regular update, the payment instruction is rejected because the attempt takes place too late for the dated instruction already on the server,

I deleted the original payment request and then recreated it with the corrected date.

The transaction went through.