CC-502 Error for over a week


I have multiple Lowes accounts with synchrony. My consumer card updates and downloads transactions as normal but my commercial bussiness card will not download. Only recieve CC-502 error. Reset could not be completed.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @MikeFern,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    I have located a Support Article that discusses some troubleshooting steps to take when presented with a CC-502 error. You may follow this link to access that FAQ. Please keep in mind that it is recommended to save a backup before proceeding (just in case),

    I hope this helps.

    -Quicken Jasmine

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