CitiCard Reconciling Issues (Windows)

System
System Member admin
edited May 2023 in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: CitiCard Reconciling Issues.

Comments

  • DavidSearles
    DavidSearles Quicken Windows Subscription Member

    I have had the same Quicken issue with my Costco Citicard for 90 days

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @DavidSearles,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Could you please go into more detail the exact issue or issues you are running into? For instance, is your account currently connected? If so, by what method? To check that, go to Tools>Account List. Click the Edit button next to the account, then click on the Online Services tab. It will show the financial institution and connection method there.

    Win connection method and FI.png

    When did the issue or issues first start? What is happening when you try to reconcile?

    Thank you.

    Quicken Kristina

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