Phone and chat turned off

crmann
crmann Quicken Windows Subscription Member
edited May 2023 in Before you Buy

Why is support turned of at 3;30pm ept on a wed

Answers

  • crmann
    crmann Quicken Windows Subscription Member

    sorry edt

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    You posted this Thursday afternoon but refer to Wednesday. I can't spoeak to yesterday, other than that I didn't read any reports of outages yesterday. Did you try today? I just checked, and both phone and chat support seem to be available at 3:30 pm today.

    Screenshot 2023-04-20 at 3.27.38 PM.png

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    Quicken Mac Subscription • Quicken user since 1993
  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin
    edited April 2023

    Hi @crmann, I am sorry for any trouble you had getting through to an agent yesterday. Support is available Monday through Friday till 5 PM PST. Are you still experiencing this today? If so, please let us know what you need help with, so we can further assist you. Thanks!

    Quicken Janean

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