Why cannot I set up a Vanguard Account?

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I receive a message stating that my quicken id is the same as my Vanguard, which isn't true. It won't let me set up the account and download transactions from Vanguard.

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Thomas Stelmack,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

    I look forward to your response.

    -Quicken Jasmine

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  • Thomas Stelmack
    Thomas Stelmack Member ✭✭
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    For some reason today I was able to add the Vanguard Accounts. Not sure why yesterday it wouldn't work.
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Thomas Stelmack,

    Thanks for coming back to update us.

    I am happy to hear that the issue has resolved itself!

    Please do not hesitate to reach out with any further questions or concerns.

    -Quicken Jasmine

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This discussion has been closed.