American Express Accounts

gregorysutherland
gregorysutherland Quicken Windows Subscription Member ✭✭
edited June 2023 in Download, Add/Update Accounts (Windows)

I have two AE accounts one updates (cash back) and the other (blue) does not.

Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @gregorysutherland,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. Are you receiving any error codes or messages? What exactly occurs when attempting to download transactions? Are you being prompted to reauthorize the "blue" account when running a One Step Update? How long has this issue been occurring?

    I look forward to your response.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • gregorysutherland
    gregorysutherland Quicken Windows Subscription Member ✭✭

    Recieving messages from AE that the blue account is not able to be reauthorized at this time. the AE cash account is working. It has been occuring for a month or more.

  • gregorysutherland
    gregorysutherland Quicken Windows Subscription Member ✭✭
    edited May 2023

    I disconnected and tried to reactivate and get an error message Sorry, We encountered an error. ( It is not your fault)

  • Pears
    Pears Quicken Windows Subscription Member ✭✭

    After doing the authentication steps with AMEX account, Quicken now siezes (round in circles) with the one-step update. And I can't update my other accounts.. v R49-29

  • Pears
    Pears Quicken Windows Subscription Member ✭✭

    Automatic update is causing Quicken to sieze up with both AMEX and now Schwab accounts.

This discussion has been closed.

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