Where do you report new issues?

Leica Shooter

Installed the latest update. It is giving me a constant error for U.S. Bank connection. Says it has a new way to connect. Went through process first time, 2nd time, 3rd time, and it continues. Successful each time, but what a Pain in the ****!! Please fix this bug in the software and also make it easier to submit bug reports, let alone find out if others are having the same issue. Your website is a complete MESS when it comes to finding a like problem someone is having. I feel like rain man trying to navigate through the website.

jacobs

To report an issue, you can use Help > Report a Problem within Quicken. But that's a one-way channel; you will not get a reply, and won't know if Quicken sees the problem.

For connectivity errors like this, I think you'll do best calling Quicken Support. A representative can screen share with you to troubleshoot, and they can either get you re-connected or they can pul the log files to document the issue to pass to the developers.

UKR

Quicken Support:

• To contact Quicken Support, please use this link only: https://www.quicken.com/support#contact-support and select Chat or Phone support.
• Support is only available during posted hours of operation
• The phone number can be found at the support website.
• To start Chat or see the support phone number, your browser must allow popup windows from https://www.quicken.com See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
• If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken Premier or HB&R) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account (US) or https://www.quicken.com/canada/my-account (Canada) when you log in with your Quicken ID. Place the call using the phone whose number is recorded in your account profile.
• Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from other Community members, may not be from Quicken or may not be up-to-date. Use those at your own risk.
• Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.