I am getting an Unable to update billers.

Question

When I try to refresh a bill I get the message: Unable to update billers. Qucken could not retrieve the list of billers. Please try again later. I am not sure what this means. Is there an issue? I saw a post like this from earlier in the year and it says it has been closed. I

I seems that bill manager has become very problematic lately. Not sure what is going on.

jnprop · Answer

Quicken Bill Manager  aka Quick Pay  is very unreliable. Anyone using it should know that going into it.  This has been discussed incessantly on this board and nothing ever changes. I still continue to try and use it. I spend most of my time updating and trying to fix billers that never fix. Lately, it has gotten even worse. Billers that used to work consistently no longer work. Currently, I have like 3 billers out of 30 (i run a small rental company) that actually work like the program is designed to work.  I've just accepted that it is what is it. And I've done the suggested fixes over and over and over and calling support on this issue is a waste of time.

bnjacks · Answer

I've spent over 2 hours in the last two days with Quicken Support to address the same biller issue with Xfinity, Erie Insurance, and SimpliSafe. Tier 2 support states that I should wait 2 or days for Erie to update my bill. I've had the same issue over last 3+ months and the bill NEVER Fixes.

It appears with all of the posts regarding this issue with NO resolution that Quicken is unable or unwilling to address the issue.

My subscription for Quicken Premium expires in 10 days. I will not be re-newing as Quicken has deteriorated to not be worth it.

craig64 · Answer

"unable to update biller" issue still persists having executed all of the above suggestions.  Query is quicken investigating a fix.