path2college still not working, yet ticket closed.

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 KQ
KQ Member, Windows Beta Beta

This particular issue is not resolved. It's regarding the inability to download transactions for path2college529.com. Refer to post

This issue is still clearly a problem yet, no response from Quicken except a closure of an unresolved post. Unbelievable!

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @KQ,

    Thank you for reaching out to the Quicken Community, though I do apologize.

    Are you experiencing the exact issue in the thread that you linked regarding Georgia Path2College having an incorrect URL? If not, what exactly are you experiencing? Are you receiving any error codes or messages?

    I look forward to your response.

    -Quicken Jasmine

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  •  KQ
    KQ Member, Windows Beta Beta
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    Hello Jasmine - Thanks for your response. I've been out of pocket and apologize for the delay. I've done some additional research and learned 3 things: Path2College uses Aggregator User ID and Password and Quicken requests that Aggregator User ID and Password. THe other thing I learned is Quicken had an issue with this Aggregator URL was incorrect. Here's that post, which was closed before it was resolved 3 years ago.

    On my end, I've gone in Path2College and updated the Aggregator Password and confirmed the User ID was correct. However, even still, I cannot get the account to upload. The Aggregator URL is supposed to be https://www.gapath2college.com/aggregator .

    Would you please check and see if the FI database for Path2College is pointing @ the correct URL.

    I've included links and attachments of items I found and used during my research, in case you find it helpful.

    Thanks much!

    Kenneth

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @KQ,

    Thank you for providing more information.

    If your financial institution has changed its URL or is showing an incorrect URL within Quicken, then it will require them to submit a request to have it changed within Quicken. For more detailed information regarding this topic, please take a moment to review the section titled "How can I fix an incorrect Homepage URL?" found in this support article.

    I do apologize for any inconvenience! Thank you.

    -Quicken Jasmine

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This discussion has been closed.