Changed my Quicken ID (password)


I changed my Quicken ID (passowrd), and now I can't get into my data because it shows my registered ID to be my old email. How do I get into the data to change it to the new one?


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Nannie.Barb,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    My internal systems are showing that you updated your email address this morning, what exactly is occurring when attempting to sign in? Do you receive any error codes or messages?

    I look forward to your response.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • splasher
    splasher SuperUser ✭✭✭✭✭

    In Quicken, do Edit→Preferences→Quicken Id→log in as different user should change the Quicken ID used with the currently open file. If you have more than one file, you will need to do this for each file.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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