US Bank - trying to add account gets me errors

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Randy 415
Randy 415 Quicken Windows Subscription Windows Beta Beta
edited July 2023 in Download, Add/Update Accounts (Windows)

It takes me to the web site where I see:

message": "Execution of ServiceCallout SCValidateUserAgentLegacy failed. Reason: Host not reachable"

Obviously a US Bank web site issue, but no way to add account to quicken now.

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Randy 415,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    I look forward to your response.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Randy 415
    Randy 415 Quicken Windows Subscription Windows Beta Beta

    They must have fixed it overnight, because it works again today. Although the page has a weird display issue. But at least it works.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Randy 415,

    Thank you for coming back to update us.

    I am happy to hear that the issue has resolved itself.

    Please do not hesitate to reach out with any further questions or concerns.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.

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