ESL Federal Credit Union Transaction Download = CC-501 Error

digitalwind

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I've been unable to automatically download any transactions from ESL Federal Credit Union since 5/24/23. It asks if I've changed my password lately, I answer no, it says to wait 24 hours. Never works. Any ideas?

Thanks,

Lee

digitalwind

Forgot to mention, sometimes I get a CC-503 Error that my credentials aren't correct -but they really are.

Quicken Anja

Hello @digitalwind,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please review this support article regarding error CC-501.

As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

Please, click here to review Quicken Support's hours of operation.