Corning Federal Credit Union fails to update

BryantH

For a couple of years now, the only way that I can download transactions from Corning Federal Credit union is using a manual import to Quicken. I also use another credit union that has the same interface, and it automatically works just fine. Has anyone else had this problem and have a solution?

After deleting the account from Quicken, I re-add it and manually download the date from CFCU to Quicken. Quicken tells me that CFCU offers a better connection method and every time I try to update the connection method, I get:

"Oops. We're having a problem. CC-501"

"We apologize for the inconvenience but we are unable to connect to the Quicken servers at this time. Do not contact Corning Federal Credit Union for assistance. They cannot fix this problem"

"Try again in a few hours" (which never works).

Help, please??

BryantH

I meant "download the data".🙄

Quicken Anja

Hello @BryantH,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please review this support article regarding error CC-501.

As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely be required to file an escalation in order to have it successfully resolved.

Please, click here to review Quicken Support's hours of operation.