CLOSED 6/22/24 BillGo Server Issues -- Unable To Add Billers

Options
Quicken Janean
Quicken Janean Moderator admin
edited June 22 in Product Alerts

Users may be unable to add Billers at the moment, and get an error message that reads "server did not respond"

Our internal team has already reported the issue to the BillGo support team and are working with them to come to a resolution. We do not have an ETA for a fix at this time.

We suggest trying to add billers at a later time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #10318808)

Quicken Janean

Make sure to sign up for the email digest to see a round up of your top posts.

Tagged:

Comments

  • Quicken Janean
    Quicken Janean Moderator admin
    Options

    UPDATED 6/30/23

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Janean

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Janean
    Quicken Janean Moderator admin
    Options

    ONGOING 7/7/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Janean

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Kristina
    Quicken Kristina Moderator mod
    Options

    CLOSED 6/22/24

    This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

    Thank you!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.