PNC Bank Time Out Error

Joey H.
Joey H. Quicken Windows Other Member
edited August 2023 in Download, Add/Update Accounts (Windows)

I got a message PNC bank had a new sign-in method and I needed to use it. I clicked the sing-in icon on the Quicken page but it immediately gives me this message.

"Sorry, the sign in failed due to time out or a connection error. Select Sign in to authenticate via your web browser. "

I have deactivated and tried to reactivate but keep getting this message. I can download data for my other PNC accounts. It's just this one. I have gone to the PNC website and authorized Quicken as a download.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Joey H.,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    I look forward to your response.

    -Quicken Jasmine

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  • Joey H.
    Joey H. Quicken Windows Other Member

    Quicken Jasmine, here is the screen shot. When I click the Sign In box I immediately get the same message.

    image.png

This discussion has been closed.

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