Oops something went wrong

Attempting to re-add a biller (Citi) that "dissappeared / self removed" itself a few weeks ago.

Immediately upon clicking the Citi logo the system issues "Ooops something went wrong", then crashes. Adding other billers works as expected going directly to adding the account information.

Running build


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @kokopelle,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    I look forward to your response.

    -Quicken Jasmine
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