Support for Navy Federal GO Prepaid Cards

Brian97
Brian97 Quicken Mac Subscription Member ✭✭

When will this be available in Quicken?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Brian97,

    Thank you for reaching out to the Community with your question.

    If your bank is not listed in our financial institution list, your bank may not yet support Quicken. If you want Quicken to be supported, you need to contact your financial institution directly and let them know that you'd like to download your accounts into Quicken.

    For your bank to be added to our financial institution list, they would need to contact our service provider to be added to Quicken. 

    I hope this helps!

    -Quicken Anja
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  • Brian97
    Brian97 Quicken Mac Subscription Member ✭✭

    Hi Anja-

    Navy Federal Credit Union is supported by Quicken. The Navy Federal GO Prepaid card is not a selectable option though from within Quicken from the listed Navy Federal accounts.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Brian97,

    Thank you for reaching back out.

    As @Quicken Anja stated, the connection methods, account types, URLs, and all other information come directly from and are provided by financial institutions. We recommend reaching out to Navy Federal Credit Union for further assistance as Quicken does not have access to their servers. It is also recommended to request to speak to a tier 2 agent or a supervisor as they are generally more familiar with third-party applications such as Quicken.

    I hope this clears things up.

    -Quicken Jasmine

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