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Error trying to connect any new account to download transactions

donbellamy

Using Quicken Connect, I am unable to connect to any new accounts I have added recently. Banks include:

Discover Card (discovercard.com)
GM rewards Card (marcus.com)
Wells Fargo Visa (wellsfargo.com)

It's always the same error, "Did you mistype your sign-in info? Please re-enter your credentials for XXX".

I am using the correct login information, so that is not the problem. Any idea how to fix this?

Thanks!

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Comments

Quicken Jasmine

Hello @donbellamy,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

I look forward to your response.

donbellamy

Screenshot 2023-08-01 at 10.41.13 PM.png

Screenshot attached. Still having the same issue with all new accounts.

[Deleted User]

@Quicken Jasmine please listen. This is happening to more users as time goes by. I have proof that it is a system or server issue that affects both Q Win and Q Mac. User Names and passwords are being mismatched with the wrong FI. I have proof in my own data file that this is happening. I think this started happening with the conversions to EWC+. So until that system or server issue is fixed there is nothing that the user can do to fix this issue.