CLOSED 10/11/24 Kohl's Credit Card- CC-502/FDP-102, CC-505/FDP-105, CC-555/FDP-155

Quicken Anja
Quicken Anja Moderator mod
edited October 19 in Alerts, Online Banking & Known Product Issues

We are getting reports that customers trying to connect and update accounts for Kohl's Credit Card are getting a CC-502/FDP-102 error.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #10378221/CTP-7332)

-Quicken Anja
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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    UPDATE 7/31/23

    Customers are now seeing CC-505/FDP-105 errors. Kohl's is blocking the connection while they continue to work on resolving the issue.

    We do not have an ETA at this time for a resolution for this issue. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    ONGOING 8/7/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    ONGOING 11/4/23 

    We recommend reaching out to the financial institution for further assistance.

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    UPDATE 7/20/24

    Customers are now seeing CC-555/FDP-155 errors. Kohl's is blocking the connection while they continue to work on resolving the issue.

    We recommend reaching out to the financial institution for further assistance.

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    CLOSED 10/11/24

    This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

    Thank you!

    Quicken Janean

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