Stifel Wealthtracker OFX Error: 16503

mbstcyr

For the last several days, have experienced inability to connect to Stifel accounts via Quicken; confirmed the stored log-on credentials are correct in the password keychain /password storage files and can log-in manually to accounts via the Stifel website using the same credentials. Have removed accounts from Quicken and getting the OFX Error 16503 when trying to create the accounts again …. Seems there continues to be ongoing connectivity issues between Stifel and Quicken - would recommend both parties meet together and attempt to resolve the ongoing issues through a review of Quicken discussion messages ….

Is anyone else experiencing the same/similar issues ? In advance, thanks

Quicken Jasmine

Hello @mbstcyr,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

I look forward to your response.

mbstcyr

The screenshot is verbatim what I placed in the initial message - upon further research through past messages that have been posted, my situation may be that I have traveled outside the United States and there have been others that have posted related to not being able to connect while traveling - since credit card and bank transactions download, I am still somewhat surprised that (if this is the cause) simple balances from brokerage accounts such as Stifel Wealthtracker will not download while traveling outside the US. I am certain there is more security-related issues that I don't understand and am respectful of that - thank you for your response. I will try again upon return to the US.

Quicken Jasmine

Hello @mbstcyr,

Thank you for providing more information.

Quicken is made for and to be used within the United States and Canada, it is very common for issues to occur when attempting to operate Quicken outside of these territories.

Please let us know if you are still experiencing issues once returning.