Quicken, Again Adding Bills & Income List

James114
James114 Member ✭✭✭

How is it possible for Quicken to add scheduled bills
as invoice in the Bills & Income List.
In my Bills & Income I have about 9 bills and a few incomes.
For some reason Quicken added 5 or 6 schedules as invoices

I believe it had something to do with the Suggest Reminder in the
Manage Manual Bills & Income. I turned off Suggest Reminders by
selecting Decline All Suggested Reminders.

I've been having issues on and off for the last 4 or 5 months.
So, 2 days ago I decided to uninstall Quicken and upon reinstalling it I
created a new data file.
Apparently that didn't work.

James

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @James114,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Could you please clarify what you mean when you say Quicken is adding some schedules as invoices? If possible, screenshots would help to better understand the issue (with personal information blurred or obscured). If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you.

    Quicken Kristina

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  • James114
    James114 Member ✭✭✭

    It's difficult for me to explain but I'll try again.
    In the Bills & Income tab I've added my scheduled bill and incomes
    It's sorted by 'Biller name.' In the list the scheduled income has a green icon next to it and
    Bills have a blue icon.
    I noticed that 5 or 6 bills or incomes had a different color icon. Upon selecting one I found
    it wasn't laid out like the other items. It had the term 'Invoice' in the detail.
    I have since deleted all of them so a screen shot would do no good.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your response,

    Due to the nature of this issue, I recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance!

    Quicken Kristina

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  • James114
    James114 Member ✭✭✭

    Ok.

    Thanks much for your time and effort.

  • James114
    James114 Member ✭✭✭

    I found out that in the 'All Bills & Reminders' screen Options I was able to uncheck 'Review my accounts for reminders to suggest.'

    I wasn't aware one could uncheck this.

    I'll see if that works.

This discussion has been closed.