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Planning doesn't add up things correctly anymore

shjimmerson

How does this total make any sense? How can I plan anything when the software I buy to help add up my expenses, can't add up things correctly? This isn't the only one doing it. It use to be fine but good ole update screwed that up awhile ago. I just have been hoping for a fix.

Running R51.12

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Budgets

Windows

Planning Tools

Comments

Quicken Kristina

Hello @shjimmerson,

Thank you for reaching out to the Community and telling us about this issue. I'm sorry to hear you're running into this problem. When did this issue first start? Which version of Quicken were you using when it started? Do you have Mobile & Web Sync turned on? You can check whether Sync is turned on or not by going to Edit>Preferences>Mobile & Web.

Thank you.

shjimmerson

Sync is turned off.

I would say it started about 9 months ago. I have already posted about this with no answer.

See Link

https://community.quicken.com/discussion/7931085/planning-budget-not-adding-correctly

Quicken Kristina

Thank you for your reply and for the link to your previous post,

I was able to replicate the issue and forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you!

(CTP-7417)

shjimmerson

Done!

shjimmerson

I know you said the more people that complain about this the faster it will get fixed. One problem with that. That is why I bought the software! To add up bills correctly. Instead of trying to make the mobile app work. [Edited - Readability/Language] [Removed - Rant]

Come on.