One step update not working for Chase. Quicken server error

erustle
erustle Quicken Windows Subscription Member, Windows Beta Beta
edited September 2023 in Download, Add/Update Accounts (Windows)
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One step update not working anymore due to Quicken Server Error

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[Edited Screenshot to Remove Email]

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  • erustle
    erustle Quicken Windows Subscription Member, Windows Beta Beta

    Actually TD Ameritrade was able to update and American Express was not along with Chase

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @erustle,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this support article regarding error CC-501.

    As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

    Please, click here to review Quicken Support's hours of operation.

    -Quicken Anja
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