Re-authorizing USAA accounts daily

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It appears we are prompted to re-authorize our USAA accounts through one step update on a daily or download attempt, basis. Will this continue to be the norm or another error that needs correcting through another software update?

Thank you.

Comments

  • Quicken Jasmine
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    Hello @Oldschool1962,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with USAA? You can see the connection method by navigating to Tools > Account List. Are you receiving any error codes or messages? When did this issue begin to occur? After a recent update? If so, which one?

    If you don’t mind, could you please provide a screenshot of the reauthorization screen that you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    I look forward to your response.

    -Quicken Jasmine

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  • Quicken Jasmine
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    Hello @Oldschool1962,

    Thank you for providing more information.

    To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!

    -Quicken Jasmine

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