R52.20 cannot download transactions

System
System Member admin
edited October 2023 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

R52.20 - this version takes FOREVER to finish completing ANY tasks. (edit)

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Comments

  • ribsticky
    ribsticky Quicken Mac Subscription Member

    For me it won't even download transactions

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @ribsticky,

    Thank you for reaching out to the Quicken Community, though I apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. Are you experiencing this issue with all accounts across different financial institutions or only with specific accounts? Do you receive any error codes or messages? When did this issue begin to occur? After a recent update?

    I look forward to your response.

    -Quicken Jasmine

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  • Alan W
    Alan W Quicken Windows Subscription Member

    I also cannot download transactions from any of my financial institutions. A downloaded file appears on my computer, and the Quicken icon in the task bar turns briefly pink, but then the transactions are not available in Quicken.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Alan W,

    Thank you for joining the discussion. When did this issue start? Are you trying to import .QFX files from your financial institutions into Quicken? After the Quicken icon in the task bar briefly goes pink, are there any pop ups in Quicken? Have you tried importing the .QFX files by going to File>Import? If so, what happens?

    Thank you.

    Quicken Kristina

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  • MKF
    MKF Quicken Windows Subscription Member

    I have the same issue. One Step is not working. I have updated to the latest software and mondo path per Quicken. I did a clean reinstall and that did not work. I disabled my firewall protection. I unchecked sync to cloud in mobile and web.

    Nothing has resulted in my ability to download my transaction. one step update continues to stall out.

This discussion has been closed.

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