ONGOING 10/28/23 Blank Screen in Quicken for Windows

Quicken Janean
Quicken Janean Quicken Windows Subscription Moderator admin
edited October 2023 in Product Alerts

We have received numerous contacts about users with Quicken Windows getting a blank screen when trying to open a datafile.

Due to this, we suggest that you contact Quicken Support directly for further assistance after verifying your Windows is up to date, as they can walk you through troubleshooting steps. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday. The Quicken Support phone number can be found through this link here. Thanks!

(Ticket #10527229)

Quicken Janean

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  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin
    edited October 2023

    UPDATE 10/20/2023

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Janean

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    ONGOING 10/28/23 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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